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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Friend

Robert Friend

February 5, 2025

5  out of  5
rating by Robert Friend
"Just switched over but so far so good. Very responsive and efficient with helping me switch over."
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Cecily Bernard

January 31, 2025

5  out of  5
rating by Cecily Bernard
"Jacob was very helpful!"
We responded:
"Thank you, Cecily, for your kind words! We’re glad Jacob was able to assist you and provide the help you needed. If you have any other questions or need further assistance, we’re always here for you! - Matt"
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Haven Rivard

January 31, 2025

5  out of  5
rating by Haven Rivard
"Jacob Morgan was really helpful."
We responded:
"Thanks for the great feedback, Haven! We’re so happy to hear that Jacob was helpful during your experience. Don’t hesitate to reach out if you need anything else. We’re here to help! - Matt"
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Lillee Nugent

January 31, 2025

5  out of  5
rating by Lillee Nugent
"Jill Morgan helped me with all my needs! Great customer service all around!"
We responded:
"Thank you so much for the five-star rating, Lillee! We’re thrilled to hear that you had a positive experience with us. Your support means a lot, we’re here to help whenever you need assistance! - Matt"
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Pam Blanchette

January 24, 2025

5  out of  5
rating by Pam Blanchette
"Carter L. was outstanding !! He is knowledgeable, patient and kind. Always available to answer questions and followed through promptly with any requests. This was a long distance move and there were many moving parts to it. Of which Carter never skipped a beat with his ability to handle each and every situation. Grateful too for the staff there who are helpful, prompt and so personable. You can't go wrong trusting and relying on this State Farm office !!!"
We responded:
"Thank you so much, Pam! Your kind words mean the world to us. Carter truly exemplifies the values we strive for—knowledgeable, patient, and dependable—and it’s wonderful to hear he made your long-distance move smoother. We’re also thrilled that our team could contribute to your positive experience. We're always here to help, and we appreciate your trust in our office! - Matt"
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Emily Hamlin

January 7, 2025

5  out of  5
rating by Emily Hamlin
"The staff and Matt are super great helpers, they are there when there’s been things have been rough. They are super nice! If you haven’t got insurance from them, run to go get it."
We responded:
"Thank you for your kind words, Emily! I am so happy to hear that we were able to help you when you needed it most. Your recommendation means the world to us! - Matt"
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Grant Prairie

December 19, 2024

5  out of  5
rating by Grant Prairie
"I appreciate all of Jacob's help!"
We responded:
"Hi Grant, thank you so much for your kind words! Jacob truly goes above and beyond to provide excellent support, and we're thrilled to hear you appreciate his help. We hope to serve you again soon. - Matt"
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Sonia LeVoy

December 19, 2024

5  out of  5
rating by Sonia LeVoy
"Jacob was great!"
We responded:
"Hi Sonia, thank you for your feedback! Our team is glad to hear Jacob provided you with five-star service. We look forward to serving you again in the future. - Matt"
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Candice Brackett

December 17, 2024

5  out of  5
rating by Candice Brackett
"Huge shout out to the staff! Very friendly and helpful. Took the time to answer all of my questions."
We responded:
"Hi Candice, thank you for your top-notch review! We’re thrilled to hear that our team was friendly, helpful, and took the time to answer all your questions. We appreciate your feedback. - Matt"
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Cassidy Elmer

December 11, 2024

5  out of  5
rating by Cassidy Elmer
"Helpful, quick, and informative!"
We responded:
"Thank you for the kind words, Cassidy! We're glad we could assist you quickly and provide helpful information. Let us know if there's anything else you need! - Matt"
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roland boguszewski

December 4, 2024

5  out of  5
rating by roland boguszewski
"Matt and staff are always friendly and helpful"
We responded:
"Thank you Roland! Its been great getting to know you and your family these past 8 years while insuring your home and cars."
Profile photo of Kris McGuirt

Kris McGuirt

November 23, 2024

5  out of  5
rating by Kris McGuirt
"We just recently purchased our insurance through this office with Jacob. He did a great job comparing rates, helping us get the best price, and setting us up to protect our home and cars. He did a great job for us!"
We responded:
"Kris, thank you for the five-star review! If you ever have any specific feedback or if there's anything more you'd like to share, feel free to let us know. -Matt"
Profile photo of Angel Salinas

Angel Salinas

October 28, 2024

5  out of  5
rating by Angel Salinas
"Great atmosphere, great people, very genuine, caring, and loving people. It’s great having such nice people to have care about their customers as much as this particular State Farm does. I can’t say enough good things to describe how incredible they are! They do a great job in hiring and training their employees to be the best State Farm representative they possibly can. I would recommend this insurance and customer service to all and there is a reason why this State Farm has 300+ 5 stars and no other star rating below! THEY’RE THE REAL DEAL!!!"
We responded:
"Hi Angel, thank you for this amazing review! We are beyond grateful for your kind words and thrilled to hear you've had such a positive experience with our team. Our goal is to provide genuine, caring service, and it means the world to us that you noticed. We're incredibly proud of our team and their dedication to our customers, and your recommendation truly validates the effort we put into making each interaction. We appreciate you choosing us. - Matt"
Profile photo of Boston Soucy

Boston Soucy

September 28, 2024

5  out of  5
rating by Boston Soucy
"Great customer service!"
We responded:
"Hi, thank you for your amazing review! We are thrilled to hear you had a five-star experience with us. The Matt Watie State Farm agent team aims to provide excellent service, and it's rewarding to know this was your experience. We hope to work with you again soon. - Matt"
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Jonathan Estrada

September 27, 2024

5  out of  5
rating by Jonathan Estrada
"Great customer service, ask for Carter"
We responded:
"Thank you, Jonathan! We’re glad to hear you had a great experience with our customer service. Carter will be happy to know he made a positive impact. We appreciate your recommendation! – Matt"
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Kathy Schroeder

September 6, 2024

5  out of  5
rating by Kathy Schroeder
"Someone always answers the phone and they are always very helpful. Very rarely do they have to get an answer for something but when they do, they are always quick to get back to me."
We responded:
"Hi Kathy, thank you for your feedback! The Matt Waite State Farm Agen team is glad to hear you consistently receive prompt and helpful service when you call. It's our priority to make sure our customers have the information they need, and we're pleased to know that our team is quick to respond when further assistance is needed. We hope to serve you again. – Matt"
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Corey Norton

September 4, 2024

5  out of  5
rating by Corey Norton
"Thanks for breakfast."
We responded:
"Hi Corey, thank you for your five-star review! Our team is delighted to hear about your five star experience with us. We are glad to learn you enjoyed the breakfast. We hope to welcome you back to our office soon. - Matt"
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David McCleery

September 4, 2024

5  out of  5
rating by David McCleery
"Matt is a great agent and is very veteran supportive. Would recommend to anyone."
We responded:
"Hi David, thank you for your five-star review! It is fantastic to hear about your good experience with our team. We appreciate you recommending us. - Matt"
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haylie peck

August 30, 2024

5  out of  5
rating by haylie peck
"Jill was super helpful and extremely patient with me and all of the questions I had!!"
We responded:
"Hi Haylie, Thank you for sharing your experience! Our team is glad to learn Jill was helpful and extremely patient with your questions. Providing excellent service and making sure all your concerns are addressed is what we aim for, and it's wonderful to know Jill made that happen for you. We appreciate your support. - Matt"
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Gianna B

August 30, 2024

5  out of  5
rating by Gianna B
"I experienced great customer service here, especially by Jill Morgan! She walked me through all of my insurance needs!!"
We responded:
"Hi Gianna, Thank you for your kind words! The Matt Waite State Farm Agent team is happy to hear about your experience with Jill Morgan. It's fantastic to know that she was able to guide you through all of your insurance needs. We'll make sure to share your appreciation with her. - Matt "
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Kathryn B

August 30, 2024

4  out of  5
rating by Kathryn B
"Nice staff!"
We responded:
"Hi Kathryn, thank you for the kind words! Our team is thrilled to hear you found our staff to be friendly. We strive to create a welcoming and positive experience for our customers. Please let us know how we could further improve next time. - Matt "
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Andrea Trivino

August 28, 2024

5  out of  5
rating by Andrea Trivino
"Matt Waite State Farm was a huge help to me in my search for insurance. The agent, Jacob Morgan, was incredibly helpful and quick to offer different options in policies for our car and auto insurance. He clearly explained what was required and what was optional to help get closer to our price point. I would highly recommend this team!"
We responded:
"Hi Andrea, thank you for sharing your experience! Our team is glad to hear Jacob Morgan was helpful and quick during your experience. We are glad he provided you with auto coverage options and clear explanations which helped you select excellent coverage. We appreciate you recommending our team. - Matt"
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Joseph Grzelak

August 23, 2024

5  out of  5
rating by Joseph Grzelak
"Insightful, helpful, and always take excellent care of us. I cannot recommend Matt’s office enough!"
We responded:
"Hi Joseph, Thank you for your amazing review and recommendation! It is wonderful to hear you find our service insightful and helpful. We are pleased to learn we have taken excellent care of you. We hope to serve you again soon. - Matt"
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Julio Williams

August 21, 2024

5  out of  5
rating by Julio Williams
"rebecca has been a great help"
We responded:
"Hi Julio, Thank you for sharing your experience with us! It is fantastic to hear Rebecca was helpful. We appreciate you choosing our team. - Matt"
Profile photo of Jacob Peeler

Jacob Peeler

July 25, 2024

5  out of  5
rating by Jacob Peeler
"An absolute pleasure to talk with on the phone. Explained everything clearly and calmly without speed reading anything. Also explained other bundle offers as well. A great experience."
We responded:
"Hi Jacob, Thank you for your review. It is wonderful to learn about your five-star experience. We will continue to work hard to maintain this top standard of service. - Matt"