State Farm® Insurance Agent Matt Waite
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shacara Montgomery
September 11, 2025
5
out of
5
rating by Shacara Montgomery
"I wanted to get life insurance for myself and my children I called state farm spoke to Carter and he handled everything for me with professionalism, respect, and sincerity!!! He is amazing and very knowledgeable at what he does along with Jill and Matt Very great experience I tell all my friends and family about this office!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
alyssa pignatiello
September 5, 2025
5
out of
5
rating by alyssa pignatiello
"Jill was an amazing help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ana Pignatiello
September 5, 2025
5
out of
5
rating by Ana Pignatiello
"Jill is amazing! Rebecca and carter answered all of my questions and helped me get great insurance!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
addie
September 2, 2025
5
out of
5
rating by addie
"very easy, understanding, clear, and kind!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Phil Rod
August 27, 2025
5
out of
5
rating by Phil Rod
"Dallas was very helpful on the phone."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Bill Vandal
August 7, 2025
5
out of
5
rating by Bill Vandal
"Fast and complete quote for auto and home insurance. Excellent pricing and even faster completion for both policies and extra coverage for an enclosed trailer. Highly recommend State Farm and many thanks to Jill Morgan and Matt Waite for the smooth process."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Vicki Moyer
August 5, 2025
5
out of
5
rating by Vicki Moyer
"From the first call I made to this office I was impressed with the knowledge and professionalism. Carter went above and beyond. Great customer service/support. ( I had walked into a different State Farm office prior to calling this office and did not receive any of the type of customer service I received from this office.) Thanks Carter! And thanks to the female(i forgot her name) who answered my questions on my initial call, impressing me enough to call back with info to start my new policy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Matt Sertich
July 25, 2025
5
out of
5
rating by Matt Sertich
"Been with State Farm for over 20 years and have always been easy to work with and helped with any and all concerns. The team is top notch."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Marc Rossin
July 14, 2025
5
out of
5
rating by Marc Rossin
"Always available to help with any requests or questions I might have"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Rory Hertzberg
July 9, 2025
5
out of
5
rating by Rory Hertzberg
"I’ve been with State Farm for years, and they’ve always taken great care of me. The service is consistent, they actually listen to you, answer your questions, and explain things clearly. Pricing is fair—especially when you compare it to what you’re getting—and their ratings speak for themselves. If you're on the fence about insurance, I’d definitely say give State Farm a shot. You won’t be disappointed. The local office here in Bradley has always been helpful and responsive too."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Heidi Bernard
July 3, 2025
5
out of
5
rating by Heidi Bernard
"Very friendly. Explained everything very clearly and simply."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kelly Cantrell
July 1, 2025
5
out of
5
rating by Kelly Cantrell
"Jill M was amazing in helping us switch to State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Javi T
June 18, 2025
5
out of
5
rating by Javi T
"I would highly recommend anyone going here for any kind of insurance. Whenever I would call in to make a payment they are very fast and professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tari
June 6, 2025
5
out of
5
rating by Tari
"I'm not sure where you found your actual "Jake from State Farm" but it is really working out for you! He was helpful and very knowledgeable, and yet I did not feel pressured just very informed. Every time I call the office and speak to Jill, she has also been so kind and helps me with whatever I need. Sounds to me like your whole office is SUPERB! I'm staying!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Thomas Gray
May 27, 2025
5
out of
5
rating by Thomas Gray
"This was my first time getting car insurance and I really appreciated the help that Rebecca gave over the phone. She was transparent on the pricing of each of the coverages and explained to me what each of those means since this was all new to me. She walked me through getting everything set up and was honest about everything. Looking forward to continuing with Matt!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
brandon pollard
May 20, 2025
5
out of
5
rating by brandon pollard
"Very helpful at helping me understand the policy"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Colleen Zopf
May 10, 2025
5
out of
5
rating by Colleen Zopf
"Matt Waite - State Farm Agency is the Best! I had the pleasure of working with Carter, he was amazing! He is excellent at what he does, very knowledgeable, friendly and patient. He has impeccable customer service. I would recommend Matt Waite - State Farm for all of your insurance coverage needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
deborah slanicky
May 5, 2025
5
out of
5
rating by deborah slanicky
"Previously, my husband Rich and I had touched base with this agent but at that time did not change insurance. However, with the rising cost of our insurance with our present agent, we decided to go back to this State Farm agency and we are so happy and pleased that we did. Carter took excellent care of us during the quote process and followed up with us exactly as he had promised. In the end we are very happy that we went with Matt’s agency, both for the lower rates for the same coverage and for the personalized service we received from Carter!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
MACIMUS
May 5, 2025
5
out of
5
rating by MACIMUS
"staff is amazing!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lydia Nugent
May 5, 2025
5
out of
5
rating by Lydia Nugent
"the customer service was amazing! such a great experience!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Emma Josephine
May 1, 2025
5
out of
5
rating by Emma Josephine
"Staff is very helpful and courteous!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Molly Endres
May 1, 2025
5
out of
5
rating by Molly Endres
"Staff VERY helpful and polite! Love that questions get answered timely. Great office!"
We responded:
"Hi Molly, Thank you for your top-notch review. It is good to hear we provided you with helpful service. We appreciate you choosing our team. - Matt Waite State Farm "
andrew oertle
April 30, 2025
5
out of
5
rating by andrew oertle
"Matt and his team over at state farm are great and have awesome customer service. Have everything I own insured threw them. Highly recommend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Annette Boudreau
April 28, 2025
5
out of
5
rating by Annette Boudreau
"Made switching insurance affordable, easy and uncomplicated"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Brody Clark
March 27, 2025
5
out of
5
rating by Brody Clark
"I was helped very efficiently and in a timely manner. I appreciate everything state farm does for its customers!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"