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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Engler

October 25, 2025

5  out of  5
rating by Kevin Engler
"jacob was super helpful!!"
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Adeline Graffeo

October 23, 2025

5  out of  5
rating by Adeline Graffeo
"Jill was very helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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melinda sharp

October 21, 2025

5  out of  5
rating by melinda sharp
"Both Matt and his staff are quick to answer any questions I might have or any problem that needs to be addressed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Josh Abin

October 17, 2025

5  out of  5
rating by Josh Abin
"Carter is a very knowledgeable young man. You can tell he knows his stuff, and I would definitely recommend getting a life insurance policy from him. His upbeat attitude and people skills really sold me! Such a well run agency."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lori Janko Wilke

October 17, 2025

5  out of  5
rating by Lori Janko Wilke
"I had the pleasure of working with all of Matt's team and they are truly the best. The were all knowledgeable and taught me so much in the short time that I was in his office. They especially know a lot about life insurance so don’t hesitate to reach out sometime if you want to learn more."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dawn Cullen

October 14, 2025

5  out of  5
rating by Dawn Cullen
"We are very pleased with Carter and staff at this State Farm office. We moved from out of state and Carter walked me through everything we needed to do to get our policy here. Thank you again Carter!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Erica Carlson

September 22, 2025

5  out of  5
rating by Erica Carlson
"I was shopping for auto insurance today and had the pleasure of working with Carter. He was fantastic, patient, and kind. State Farm saved me 50% of what I was currently paying!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Zane Fassoth

September 20, 2025

5  out of  5
rating by Zane Fassoth
"Had the pleasure of working with Jacob! He made the process ezpz!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shacara Montgomery

September 11, 2025

5  out of  5
rating by Shacara Montgomery
"I wanted to get life insurance for myself and my children I called state farm spoke to Carter and he handled everything for me with professionalism, respect, and sincerity!!! He is amazing and very knowledgeable at what he does along with Jill and Matt Very great experience I tell all my friends and family about this office!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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alyssa pignatiello

September 5, 2025

5  out of  5
rating by alyssa pignatiello
"Jill was an amazing help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ana Pignatiello

September 5, 2025

5  out of  5
rating by Ana Pignatiello
"Jill is amazing! Rebecca and carter answered all of my questions and helped me get great insurance!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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addie

September 2, 2025

5  out of  5
rating by addie
"very easy, understanding, clear, and kind!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Phil Rod

August 27, 2025

5  out of  5
rating by Phil Rod
"Dallas was very helpful on the phone."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bill Vandal

August 7, 2025

5  out of  5
rating by Bill Vandal
"Fast and complete quote for auto and home insurance. Excellent pricing and even faster completion for both policies and extra coverage for an enclosed trailer. Highly recommend State Farm and many thanks to Jill Morgan and Matt Waite for the smooth process."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Vicki Moyer

August 5, 2025

5  out of  5
rating by Vicki Moyer
"From the first call I made to this office I was impressed with the knowledge and professionalism. Carter went above and beyond. Great customer service/support. ( I had walked into a different State Farm office prior to calling this office and did not receive any of the type of customer service I received from this office.) Thanks Carter! And thanks to the female(i forgot her name) who answered my questions on my initial call, impressing me enough to call back with info to start my new policy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Matt Sertich

July 25, 2025

5  out of  5
rating by Matt Sertich
"Been with State Farm for over 20 years and have always been easy to work with and helped with any and all concerns. The team is top notch."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Marc Rossin

July 14, 2025

5  out of  5
rating by Marc Rossin
"Always available to help with any requests or questions I might have"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rory Hertzberg

July 9, 2025

5  out of  5
rating by Rory Hertzberg
"I’ve been with State Farm for years, and they’ve always taken great care of me. The service is consistent, they actually listen to you, answer your questions, and explain things clearly. Pricing is fair—especially when you compare it to what you’re getting—and their ratings speak for themselves. If you're on the fence about insurance, I’d definitely say give State Farm a shot. You won’t be disappointed. The local office here in Bradley has always been helpful and responsive too."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Heidi Bernard

July 3, 2025

5  out of  5
rating by Heidi Bernard
"Very friendly. Explained everything very clearly and simply."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kelly Cantrell

July 1, 2025

5  out of  5
rating by Kelly Cantrell
"Jill M was amazing in helping us switch to State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Javi T

June 18, 2025

5  out of  5
rating by Javi T
"I would highly recommend anyone going here for any kind of insurance. Whenever I would call in to make a payment they are very fast and professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tari

June 6, 2025

5  out of  5
rating by Tari
"I'm not sure where you found your actual "Jake from State Farm" but it is really working out for you! He was helpful and very knowledgeable, and yet I did not feel pressured just very informed. Every time I call the office and speak to Jill, she has also been so kind and helps me with whatever I need. Sounds to me like your whole office is SUPERB! I'm staying!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Thomas Gray

May 27, 2025

5  out of  5
rating by Thomas Gray
"This was my first time getting car insurance and I really appreciated the help that Rebecca gave over the phone. She was transparent on the pricing of each of the coverages and explained to me what each of those means since this was all new to me. She walked me through getting everything set up and was honest about everything. Looking forward to continuing with Matt!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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brandon pollard

May 20, 2025

5  out of  5
rating by brandon pollard
"Very helpful at helping me understand the policy"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Colleen Zopf

May 10, 2025

5  out of  5
rating by Colleen Zopf
"Matt Waite - State Farm Agency is the Best! I had the pleasure of working with Carter, he was amazing! He is excellent at what he does, very knowledgeable, friendly and patient. He has impeccable customer service. I would recommend Matt Waite - State Farm for all of your insurance coverage needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"